Stories from real customers

warren cliburn

Always a great experience. Thanks again Jason D for always getting my vehicle in and out of there.

KB

Service Staff always treats me with respect.

Flower Power

Keirston and tech Mr. B were wonderful and kind helping me with service and repair whilst traveling from Arizona to Michigan in my transit campervan. I will make Casa Ford my home shop in the southwest.

Egla Pena

Good

BONNIE CHILES

They got me real quick, to fix my problem. Very friendly staff.

Kenny Link

Keirston was efficient and curtious. Her professionalism shows she cares. Her customer service was top notch!!!

Amanda McComb

Easy drop off and pick up. Really nice people work there.

Gary Hanson

A Ford Recall, Steve was very good, and helpful. They kept me informed as to the progress on my repair.. it was completed in about 2 hours and I was on my way. They do a great job at Casa Ford.

Virgil Mayberry

Jason kept me apprised of the repairs needed kudos to him . The technician left ground in spots on the front bumper causing discoloration on the paint cracks very small were caused I’m unable to get the discoloration corrected taking it to a automotive detail shop to try and get it taken care of. Once again Jason was great

Bradley Springer

Good customer service and communication. Thanks.

Donnell Clark

Great job and personality Customer friendly 👍😊🙏

David Lynch

Angel listened a d.undeestood our needs for a new vehicle, including features, size, color, etc and found us the vehicle we needed. Worked together on pricing and finance to meet our goals. A great experience. As we are a si gle car couple, he gave us a demo u til our new car was properly prepped, something we did not have in our asthma experience with another dealership. No "pusing" to get the deal completed.

Leah Pearson

Easy process and friendly staff

V HD Horne

The service team at Casa Ford remains the industry standard for.service and customer care for the Las Cruces region. Jason sets the bar and has for some time for making sure my truck stays ready and is covered with timely services and quick turn around. So stick with the best! Casa Ford in the West!

Chris Gomez

Great customer service and friendly. They were quick with my service

Dan McWilliams

Good and fast friendly service

Jerry & Georgia Cutburth

Our service representative was outstanding! When he saw we had not been given our points to be used to pay for the service on our car, he took more time than most people would to help this less than tech savvy person make contact with the points center and add the points we deserved.

Steven Foldy

I was very impressed with the speed in efficiency of the entire servicing process. Having a direct line to my service provider and receiving the video from the mechanic. As he did. Some work on my vehicle to having a complete inspection of my vehicle completed our services. I'm not accustomed to. I can definitely say it is a night and day improvement compared to what I am used to with other dealerships, I have been associated with.

Ernie Valfre

Job was done extremely well. Jason kept me informed on progress. Happy customer

Cynthia Curry

What great service. Jason is the best. He took good care of me!!!

Brenda Cummings

I have only good things to say about Jason. It’s a very busy place and Jason keeps it all together with kindness, patience and good humor. I’m less enthusiastic about Ford Motor Company, but Jason is great.

Blanca H Forth

good service and accommodation also resolved the issue rigth away 👏 thanks to Jason .

hal ruzal

Prompt and courteous service

Danalyn Ashe

It was nice to walk into a dealership and be treated with respect and be listened to. Roberto Martinez did a fabulous job helping us pick the right vehicle for our lifestyle as well as budget. The purchasing process went smoothly and after it was all said and done, we drove away with our 2019 Ram 1500. Thank you, once again, Roberto! We will be back when its time to upgrade our other vehicle.