Stories from real customers

Raymond Valencia

Gabe Gomez did a fantastic job. He was courteous and easy to work with.

Raymond Allen

Casa took care of existing recalls and changed the oil on my Bronco Sport…drove to El Paso yesterday and no issues so far. Thanks…

Mary Martinez-Chavez

The Honda service department was courteous and efficient when I took my car in for an oil change. Highly recommend.

Juan Espinoza

Staff were friendly and helpful. I'm a first time buyer and I was nervous. But Kevin and his team stepped up to make sure I got what I was looking for the right price. They're efficient and professional. Thank you for everything.

Harley Reyes

Joel was helpful! They sent me a video of the car as I was away describing the details they worked on gave me a peace of mind.

david sattizahn

I HIGHLY recommend the sales person Devynn Davis at Casa Hyundai! This young man was very professional with helping me, knowledgeable about all my questions & most of all he was never pushy & got back to me when I need something. Devynn Davis was very personable & friendly. Out of all the places I test drove cars he was the one sales person that really stood out to me. If anyone needs a new/used car please get in contact with Devynn at Casa Hyundai in Las Cruces. You will definitely NOT be disappointed & you will definitely will NOT regret it.

Jeff Hartley

The service was very thorough and professional. They identified some things I was unaware of (e.g., the air filter was filthy). They also provided a video of the full inspection. The service person (Gabe) explained everything fully and was very helpful. He even had the car washed. I was very satisfied with the work.

Donny Allred

Smooth drop off and pick up. Joaquin kept me informed. All personnel were helpful and pleasant.

Dianna Lewis

I love Borman they go above and beyond for their customers.

Jeff Dray

Great place to shop, great people, fun and friendly environment.

Brenda Lara (Bren)

Braden was awesome! He was able to help find a vehicle that suited my needs and checked all of the boxes of my wants. Brandon was also great at making sure I understood everything I needed to know about my new vehicle before leaving the lot. Very friendly, nonaggressive staff. My brother recommended Casa Honda, and I can see why.

Las Cruces Lee's

Jason Dominguez was excellent at overseeing the service on my 2018 Escape. Always thorough and professional. Great service!

Rita Brown

Advisor has been very professional, listened to my concerns, thank you and thanks to entire staff.

Lon Hird

Chaz did an awesome job getting us into our new Ranger! Highly recommend!!

Noodle Brain

Quick and responsive!

Tony Owens

Could not be happier. Casa Honda’s service staff really care their customers. Highly recommend.

Glenn Nelson

Great experience. The Casa team exceeded all expectations. Loving my new truck.

Kari Huitt

I appreciate the friendly service. Everyone is very kind at Casa

Robert Howard

The vehicle was ready within time stated. Very friendly staff.

Samantha Jasso

Great service! All the staff were kind and friendly. They made sure to let us know our time was valuable and did everything possible to stream line the process. I will continue to do business with Casa Honda Las Cruces!

Jesse Ceja

Great people that work here, always in a good mood and very respectful. I bought my truck here and the process was smooth, easy, and stress-free. Definitely recommend them

mar13 s

The only reason we are giving your dealership 5 stars is because of Nathan he was professional and pleasant he kept his word and kept in contact with us after buying the vehicle. He went the extra mile and was willing to go get the vehicle for us from El Paso. And he also delivered it to us on 8/11/25. The car was clean and not a disappointment thankfully because we did buy without seeing it in person or even test driving it. However when we started this car buying journey it started in Alamogordo casa with Cody we went in to buy a Traverse with the cash in hand and ready to buy. We are serious buyers and I felt we were treated like we were a waste of time. Cody did keep in contact with us but it wasn't consistent after that sale fell thru. I was ready to buy and I didn't want to wait a week! If that Traverse would of had a better car fax we would of bought it that day. We found a Palisade on the website in Almagordo and Cody said it was in Las Cruces. That's when things started going south for us. The vehicle shouldn't have showed up on casa Chevy website in Alamogordo if it wasn't there to test drive the day I was there ready to buy a vehicle in Almagordo. Cody called to see if he could get that palisade for us since we were ready to buy it and pre-qualified and they said they sold it. Well that was a lie that palisade showed up on the website available to buy for a week. And yes it showed it was Available for a week. Someone in Las Cruces lied. And the reason I know this is after we bought the palisade in El Paso the next day the website showed it was sold!! This was extremely frustrating and disappointing to be lied to. And yes we definitely felt lied to and I don't know who lied to Cody but someone at the casa in Las Cruces lied to Cody. We did end up settling and buying a palisade from El Paso and Nathan did deliver it to us on 8/11/25 as previously stated. Nathan and the fiance guy were the only ones who had it together. We almost didn't buy from your dealership because of how unorganized it seemed and how difficult it was just to buy a vehicle. Even with cash in hand it was difficult to buy a vehicle. It took us a week to buy a vehicle from your dealership. We are the type of people who do buy vehicles alot and usually with cash and honestly not sure we would buy from here again just because of how unorganized it seemed and also because of the lie we were told about a vehicle being sold when it showed up available on the website for an entire week. This was the worst car buying experience I have ever had. It's never taken a week just buy a vehicle especially with cash or even a month just to get the vehicle. El Paso casa Buick GMC is where the vehicle we bought was and it took them about 2 weeks after we already bought it to service the vehicle so Nathan could go pick it up for us. We had called service department in El Paso to ask about the service on the vehicle we already bought and the lady who answered was rude and didn't want to help us at all. We have bought many vehicles and this experience we have never had before. When we bought our 2024 Chevy Silverado it took a few hours and we were on our way with our new truck that same day, but that was at a different dealership. After all the frustration and disappointment Nathan did an awesome job and he should get a raise or something because if it wasn't for him me and husband wouldn't have purchased a vehicle at all.

Martin Duran

Nice guys good deals

Donna Paz

Fast easy convenient